Downloadable Documents

The following documents are available for download.

Digital Phone Service
    ACN Phone Adapter Installation Guide - Model HT701 English / Español / Français
    ACN Phone Adapter Installation Guide - Model HT702 English | Español
  Linksys Phone Adapter Installation Guide English | Español
    Digital Phone Service Voice Mail Guide English
  Alternate Installation for Specific IP Settings English| Español
  VoIP Wiring Guide English | Español
    Digital Phone Service Features Codes English | Español
  Activation Instructions for Replacement Device (for existing customers) English | Español
    Minnesota Relay - For Users with Disabilities (MN Only) English
Digital Phone Service Accessories
ACN Video Phone Links Quick Installation Guide English | Français | Español
Digitally Enhanced Cordless Phones Quick Installation Guide English | Français | Español
Cordless Phone User Manual English
Cordless Phone Extension User Manual English
ACN Video Phones
IRIS X
    IRIS X Quick Installation Guide English
  IRIS X Quick Reference Guide English | Español
  IRIS X User Manual English | Español
  IRIS X Wi-Fi Setup Guide English | Español
  Activation Instructions for Replacement Device (for existing customers) English
  IRIS X Specifications English | Español
  IRIS X Phone Status Indicators English | Español
    Digital Phone Service Feature Codes English | Español
    Music On-Hold Installation English
IRIS V
Welcome Booklet English | Français | Español
Quick Installation Guide English | Français | Español
Quick Reference Guide English | Français | Español
User Guide English | Español
Spec Sheet English | Français | Español
Upgrading to the IRIS V Video Phone English | Français | Español
Using the IRIS V in Non-Residential Environments English | Français | Español
Video/Voice Mail Guide English | Français | Español
IRIS 3000
Welcome Booklet English | Français | Español
Quick Installation Guide English | Français | Español
Quick Reference Guide English | Français | Español
User Manual English | Français | Español
Specifications English | Español
Video Mail Instructions English | Français | Español
Alternate Installation for Specific IP Settings English| Español
IRIS 2000
Video Mail Installation Guide English | Français | Español
Feature Guide English | Français | Español
Quick Installation Guide English | Français | Español
CIP-6500
Video Mail Installation Guide English | Français | Español
Feature Guide English | Français | Español
User Manual Section 1: Installing the ACN Video Phone English | Français | Español
User Manual Section 2: Using Basic Functions of Your Video Phone English | Français | Español
User Manual Section 3: Set-Up English | Français | Español
User Manual Section 4: Troubleshooting, Warning Messages, Specifications English | Français | Español
Local & Long Distance
    Pricing and Service Guide for Interstate and International Service English
    Connect Home Plan In-State Rates English
    Connect Home Plan International Rates English
    Connect Plus Plan In-State Rates English
    Connect Plus Plan International Rates English
    Tariff Documents English
    Minnesota Relay - For Users with Disabilities (MN Only) English
    Understanding Your Bill English | Español
    Telephone Customer Rights and Responsibilities (OH Only) English | Español
    ACN Business Advantage - Features Guide (MI & OH Only) English
    ACN Business Advantage Voicemail Guide English
    State Specific Feature Guides
    Quebec/Ontario Feature Guide English | Français
    Alberta/British Columbia Feature Guide English | Français
    Ontario Rate Sheet English | Français
    Quebec Rate Sheet English | Français
    Alberta Rate Sheet English | Français
    British Columbia Rate Sheet English | Français
Satellite Television
    DIRECTV Installation Permission Form English
    Bell TV Channel Availability - Ontario and Rest of Canada English | Français
    Bell TV Channel Availability - Quebec English | Français
    Bell TV International Programming Guide English | Français
DigitalTalk
    Polycom® SoundPoint® IP 550 Quick Start Guide English
    Polycom® SoundPoint® IP 550 Specs English
    Polycom® SoundPoint® IP 550 Features Guide English
    Polycom® SoundPoint® IP 650 Quick Start Guide English
    Polycom® SoundPoint® IP 650 Specs English
    Polycom® SoundPoint® IP 650 Features Guide English
    Polycom® SoundPoint® IP Backlit Expansion Module Specs English
    Polycom® SoundStation® IP 5000 Specs English
    Polycom® SoundStation® IP 6000 Quick Start Guide English
    Polycom® SoundStation® IP 6000 Specs English
    Polycom® SoundStation® IP 7000 Quick Start Guide English
    Polycom® SoundStation® IP 7000 Specs English
    Polycom® VVX™ 1500 Quick Start Guide English
    Polycom® VVX™ 1500 Specs English
DigitalTalk Express
    DigitalTalk Express Quick Start Guide English | Español
    DigitalTalk Express Quick Reference Guide English | Español
    DigitalTalk Express Features English | Español
    DigitalTalk Express Features Codes English | Español
    DigitalTalk Express Tutorial English
  Fax Adapter Quick Installation Guide English | Español
Business Advantage
    Business Advantage User Guide English
    Business Advantage Quickstart Guide English